Solutions For Your Business

Your Office & PA takes calls for businesses when they’re too busy or unable to take the calls themselves, or perhaps they simply wish to offer their callers a professional reception service without the cost of employing a receptionist themselves...

If you employ a receptionist to take your calls, answer customer questions and take messages or put them through to the correct extension or department, then you could save your company time and money by outsourcing this service.

So you’re starting a new business, most likely in an industry that you’re confident and familiar with, but if you’ve never set up a new company before, the chances are you’re finding that there’s a lot for you to learn.

An E Receptionist is a receptionist who works remotely answering and transferring your calls. All you calls will be answered promptly, in your company name, by a friendly and professional receptionist. Your callers will think they’re speaking to on employee based in your office.

In addition to answering your calls we can also book and rearrange appointments for you or your customers. We have years of experience in managing diaries for practice based businesses and individuals.

If you’re an online business or a company that processes orders or payments over the phone, then you’ll want to make sure that you and your team are always ready to take an order or payment, without delay, without engaged tones or answering machines.

We can receive, sort and send on your mail, either by post or scanned copies. Your mail can be delivered to our premises.

For customers who use our telephone answering and reception services, we’ve discovered that there’s often a requirement for your receptionist to make outbound calls on your behalf.

To start using our Call Handling Service, first you need to learn how to divert your phones, and then decide which type of divert you’d like to use.

We offer managed live chat 24/7, so we're always available when your visitors need us.... 

In addition to our Telephone Answering Services, Your Office & PA takes also provide support on admin work which can enable you keep on top of your workload and meet customer deadlines...