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Order Taking & Payment Processing

We trust them implicitly and they have become an important part of our business.

Helen Wood, Simply Team

Our experienced receptionists can easily process over the phone orders and payments…

If you’re an online business or a company that processes orders or payments over the phone, then you’ll want to make sure that you and your team are always ready to take an order or payment, without delay, without engaged tones or answering machines.

You want to make it as easy as possible for customers to give you their money.

You see, the growth of online shopping has made consumers impatient. If they can’t get what they want, when they want it, with your company, then many will simply move onto the next one.

Even if your business is a purely online offer without physical business premises, providing a way for potential customers to quickly ask a question or take their order over the phone, is a proven way to increase sales.

We can work with your systems answering questions, taking orders and processing payments over the phone. Adding a phone number and the option to place an order over the phone also has the added benefit of giving your company an established (and therefore trustworthy) image and gives nervous consumers the confidence to spend their money with you.

Through online systems and payment terminals, our team can work with your company just as if we were based in your office… and we’re much cheaper, and much less hassle than you employing an extra person to help you out!

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Request Your FREE Information Pack Here…

To find out more you can request our Free Information Pack “Here’s How You Could Save Money And Win More Business” which includes everything you need to know, how the service works, how to get started and how much it costs.


Here’s some examples of the type of ordering and payment work we complete…

  • Online Car Spares Company: Using an online ordering website and logging in through Sage pay, we process orders and payments. We also handle customer questions, chase suppliers and deal with delivery problems
  • Online Supplements and Health Products Company: We integrate with their bespoke software so we’re able to take orders and payments over the phone
  • Solicitors Practice: Using an e-terminal we are able to take fee payments over the phone from clients
  • Medical Supplies Company: We take details of orders on their order form and process payment details
  • Supplier of Wood finishes: Using their online ordering system we process orders and send invoice or take payments
  • Minibus Hire Company: We take bookings, deposits and balance payments over the phone

It really is simple, so let's get started

To get started on your FREE 14 day no obligation trial simply fill in our online form or call 0800 433 4030 alternatively you can request your free information pack below which includes everything you need to know, how the service works, how to get started and how much it costs.