Order Taking & Payment Processing
We trust them implicitly and they have become an important part of our business.
Helen Wood, Simply Team
Our Experienced Receptionists Can Easily Process Over The Phone Orders And Payments…
If you’re an online business or a company that processes orders or payments over the phone, then you’ll want to make sure that you and your team are always ready to take an order or payment, without delay, without engaged tones or answering machines.
You want to make it as easy as possible for customers to give you their money.
You see, the growth of online shopping has made consumers impatient. If they can’t get what they want, when they want it, with your company, then many will simply move onto the next one.
Even if your business is a purely online offer without physical business premises, providing a way for potential customers to quickly ask a question or take their order over the phone, is a proven way to increase sales.
We can work with your systems answering questions, taking orders and processing payments over the phone. Adding a phone number and the option to place an order over the phone also has the added benefit of giving your company an established (and therefore trustworthy) image and gives nervous consumers the confidence to spend their money with you.
Through online systems and payment terminals, our team can work with your company just as if we were based in your office… and we’re much cheaper, and much less hassle than you employing an extra person to help you out!