At Your Office & PA, we answer calls in your company name, acting as a professional extension of your agency. Valuation enquiries, viewing requests, landlord calls and tenant messages are handled promptly and professionally, helping you stay responsive while you're out on appointments or negotiating sales.
Virtual Reception & Telephone Answering
Virtual Reception & Telephone Answering Services for Estate & Letting Agents
In the property market, responsiveness matters. Buyers, sellers, landlords and tenants all expect prompt communication, and a missed call can mean a missed instruction or viewing.
Start your 14-day free trial or request your free information pack to see how it works.
Why Choose Your Office & PA...
As an owner-managed business, we take time to understand how your agency operates so calls are handled accurately and in line with your service standards.
Support Since 2007
Supporting UK businesses since 2007 with professional call handling
Friendly & Familiar
Friendly, UK-based receptionists representing your brand professionally
Part of the Team
Calls answered in your company name, following your processes
Flexible
Flexible support during busy property markets, weekends and staff absences
Clear Pricing
Clear pricing with Pay-As-You-Go and monthly options available
No Hidden Costs
No long-term contracts or hidden costs
Start your 14-day free trial with no obligation!
Professional Call Handling for Estate & Letting Agents
Property transactions move quickly, and customers expect fast responses. Buyers want to arrange viewings, vendors request valuations, landlords need updates, and tenants often have urgent questions.
Our telephone answering service ensures every caller speaks to a real person who represents your agency professionally. Calls are handled efficiently, helping you maintain excellent customer service while remaining focused on appointments and negotiations.
How We Support Estate & Letting Agents
Our service adapts to the way estate and letting agencies operate.
- Answering calls promptly and professionally in your company name
- Taking detailed messages and forwarding them by email or text
- Booking property valuations and viewings using your preferred diary system, where available
- Patching urgent calls through when required
- Qualifying new sales and lettings enquiries using your instructions
- Providing cost-effective support without the overhead of employing additional staff
Our UK-based receptionists help maintain a professional, approachable image for every caller while ensuring no important enquiry goes unanswered.
Designed for Estate & Letting Agents
We support a wide range of property professionals, including:
- Estate agents
- Letting agents
- Independent estate agencies
- Independent letting agencies
- Hybrid estate agents
- Residential sales teams
- Residential lettings teams
- Property consultants
Our service helps estate and letting agents remain responsive and professional, even when conducting viewings, meeting clients or negotiating sales.
Our telephone answering service is quick and straightforward to set up.
Easy Set-Up Process
1. Quick & Easy
Fast setup with guidance from our team
2. Zero Downtime
No disruption to your existing phone system
3. Always There
Support before and during your free trial
We Handle the Calls. You Focus on Selling Property.
Every property enquiry has the potential to become a valuation, instruction or sale. We make sure every caller receives a professional first impression while you focus on growing your agency.
Ready to get started?
Start Your 14-Day Free Trial now or Request Your Free Information Pack to see our pricing and packages.
Helpful Reading for Estate & Letting Agents
You may find this blog post useful:
Elevate Your Estate Agency with Professional Telephone Answering Services
Get Started with Your Office & PA
Start Your Free Trial Today
Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.
Call: 0800 433 40 30
Request Your Free Information Pack: “Here’s How You Could Save Money and Win More Business”
