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Virtual Reception & Telephone Answering

Services for Recruitment Agencies

The recruitment industry moves quickly. Calls from clients, candidates and hiring managers can come in at any time, and missing one can mean losing an opportunity.

Consultant meetings, interviews, networking and business development all take you away from the desk. That does not mean your phone should go unanswered.

At Your Office & PA, we answer calls in your agency name, acting as a professional extension of your recruitment team. New client enquiries, candidate follow-ups and urgent hiring calls are handled promptly and professionally, helping you stay responsive without constant interruption.

Start Your 14-Day Free Trial or Request Your Free Information Pack to see how it works.

Your Office and PA's professional, friendly and efficient service stood out from the crowd. I would have no hesitation in recommending them.

Rebecca Hopwood, Realm Recruit

Why Choose Us...

As an owner-managed business, we take time to understand how your recruitment agency operates, so calls are handled accurately and consistently.

Support Since 2007

Supporting UK businesses since 2007 with professional call handling

Friendly & Familiar

Friendly, UK-based receptionists representing your agency professionally

Part of the Team

Calls answered in your company name, following your instructions

Flexible

Flexible support for busy hiring periods and quieter months

No Hidden Costs

No long-term contracts or hidden costs

Clear Pricing

Pay-As-You Go and monthly options

Start your 14-day free trial with no obligation!

Professional Phone Support for Recruitment Agencies

Speed and communication are essential in recruitment. Clients expect quick responses, and candidates want reassurance that their application is being progressed.

Our telephone answering service provides your agency with a reliable, professional phone presence without the cost of hiring additional reception staff. Calls are handled by real people who understand the importance of discretion, accuracy and tone.

How We Support Recruitment Businesses

Our service adapts to the way recruitment agencies operate.

  • Answering calls promptly and professionally in your agency name
  • Taking accurate messages and sending them clearly by email or text
  • Patching urgent calls through to consultants
  • Screening calls based on your instructions, such as separating candidates, clients and references
  • Supporting integration with your CRM or internal systems where required
  • Providing cost-effective support that avoids the overheads of employing additional staff

Our UK-based receptionists can also provide overflow cover during busy hiring periods, helping maintain a consistent, professional experience for every caller.

Designed for Recruitment & Staffing Agencies

We support a wide range of recruitment businesses, including:

  • Recruitment agencies
  • Executive search firms
  • Temporary staffing businesses
  • Permanent staffing consultancies
  • Industry-specific recruiters
  • HR consultants and resourcing partners

Our service helps recruitment agencies remain responsive and professional, even when consultants are interviewing, meeting clients or working remotely.

Our telephone answering service is quick and straightforward to set up.

Easy Set-Up Process

1. Quick & Easy

Fast setup with guidance from our team

2. Zero Downtime

No disruption to your existing phone system

3. Always There

Support before and during your free trial

Your Reputation Depends on Responsiveness

In recruitment, every call can represent a placement, a new vacancy or a valuable relationship. 

We make sure every call is answered professionally, helping protect your reputation and support your growth.

Ready to get started? 

Start Your 14-Day Free Trial now or Request Your Free Information Pack to see our pricing and packages.

Helpful Reading for Recruitment Agencies

You may find this blog post useful:

Get Started with Your Office & PA

Start Your Free Trial Today

Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.

Call: 0800 433 40 30

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