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Virtual Reception Services

Call Now To Find Out More: 0800 433 40 30

All The Benefits Of Having My Own Receptionist- But Without The Costs

Owen Gigg - Pacific Wizard

Our Virtual Receptionists Will Make Sure You NEVER Miss A Call Again…

Your virtual Receptionists Will Always Be There Exactly When You Need Them - never on holiday, off sick or away from their desk…

If you employ a receptionist to take your calls, answer customer questions and take messages or put them through to the correct extension or department, then you could save your company time and money by outsourcing this service.

Employed receptionists take lunch breaks, holidays, and time off sick. Plus you have to pay salaries, pensions, employers national insurance contributions, maternity leave etc. and provide them with computers, phones and a pleasant office environment.

By outsourcing this service to an virtual receptionist you can save yourself the hassle of recruiting and employing more staff, and you won’t have to worry about covering holidays and days off.

Switching to a virtual service WILL save your business a considerable amount of money and time. Your Office & PA can act as your receptionist, answering calls and patching them through. This service is fully flexible, we can answer all your calls or just act as an overflow or back up service when your receptionist is not available. We can work alongside your current receptionist, covering break times, holidays and other absences, as well as picking up calls when they’re already on the phone to prevent your callers getting the voicemail or an engaged tone.

Never miss a call again

Request Your FREE Information Pack Here…

To find out more you can request our FREE Information Pack “Here’s How You Could Save Money And Win More Business” which includes everything you need to know, how the service works, how to get started and how much it costs.

Here’s How Our Virtual Reception Services Will Benefit Your Business…

  • Start with a 14 day FREE trial of our services: Completely risk free, no strings attached trial, enables you to discover how the service will work with your business
  • Never miss a call again: 20% of business is lost through missed calls. With our virtual reception services you’ll never miss a call again
  • Improves time management: Prevents you being interrupted when you’re busy. Your caller won’t get an answer machine message, they’ll talk to a real person, based in the UK, who’ll take their message or answer their query. You can then call back if required, when it’s convenient
  • Covers holiday and sickness: Our reception service can easily provide cover to help out when you or your team need to take time off
  • We’re cheaper than employees: We won’t cost anywhere near the amount you could expect to pay if you employed your own receptionist (and we’re a lot less hassle!). You won’t need to worry about covering sickness, holidays or maternity leave and you won’t have to contribute towards pensions. You also don’t need to provide desks, PC’s, office space or toilet facilities either!
  • No engaged tones: You can divert your calls to us when your own phone lines are engaged. 80% of new customers won’t call back if they hear a busy tone

What Type Of Businesses Will Benefit From our Virtual Reception Services?

Any business that receives phone calls from customers, prospects or colleagues can benefit from our e reception services.

Below are examples of a few businesses that may find our service particularly useful…

You may already have reception or admin staff who answer your calls, but what happens when they’re already dealing with a call, are away from their desk, or are on holiday or off sick? You can divert your calls to our reception team when you or your staff are unavailable or simply too busy. You can choose to use our flexible service just for overflow calls (when your line’s engaged or is not answered within a certain number of rings) or to help cover periods of staff absence or you can divert all calls. The choice is yours and YOU are in control.

If staff members are taking time off then you may need support for a short period of time to help answer your calls, take messages, process payments or complete over the phone or online orders. Our remote telephone reception service can fill the gap. We have no minimum contracts and a flexible service that makes us the perfect solution for short term cover.

Whatever the size of your business you’ll have times when your reception staff can’t handle the call volume. We can pick up overflow calls and even patch them through to the right person. Your customers won’t even realise their call has been answered off site.

If your business requires you to be away from the office for most of the day (for example if you’re a plumber, mobile hairdresser or consultant), then a telephone answering service will not only ensure you don’t miss a call, but will also help you provide improved service to your customers as you won’t have to worry about answering the phone for a new prospect when you’re in the middle of an important job for another customer.

Make sure you never miss a call from a valuable customer or a new prospect. Divert your calls to your our receptionists when you’re not available to take a call or when you’re already on the line. Like many start up businesses you’ll be closely watching the pennies. Our flexible service is a perfect way for you to carefully manage your budget whilst ensuring that you never miss that important call. After all, you don’t want to waste money generating leads only to then miss the call!

If you’re investing in marketing then you need to know whether your money has been well spent. We can carefully log all your enquiries by source to make sure you know which advertising method is working the best; we can even provide you with different telephone numbers to test different campaigns.

we can send out information on your behalf. We’ll take the callers details (and send you these in a message) and send them the information they have requested (by email or post) without you having to lift a finger!

Easy Set-Up Process

Our telephone answering service is quick and simple to set up. Within a few hours you could be enjoying the great benefits of our service.

Click below to get an idea of how your telephone answering service would work. For further information feel free to contact us by filling in our online enquiry form or calling to speak to Chris or Andrew on 0800 433 40 30. You can also find further information by visiting our FAQ’s page.

It Really Is Simple, So Let's Get Started

To get started on your FREE 14 day no obligation trial simply fill in our online form or call 0800 433 4030