All the benefits of having your own receptionist, without the overheads!
If you’re finding the phone is a constant interruption, or calls are being missed when you’re busy, a virtual receptionist gives you breathing space without losing touch with customers.
Our Virtual Receptionists answer calls in your business name, follow your instructions, and handle enquiries professionally. Your callers speak to a real person, based in the UK, every time. It feels like having your own receptionist, without the commitment or cost of employing someone in-house.
**Did you know: In some small firms, up to 62% of inbound calls go unanswered.**
Start Your 14-Day Free Trial or Request Your Free Information Pack to see how it works.
All The Benefits Of Having My Own Receptionist - But Without The Costs...
Owen Gigg, Pacific Wizard
Why Choose Us...
We’re owner-managed, which means you get a personal, flexible service and direct support from people who understand your business.
Track Record
Supporting UK business since 2007
Friendly & Familiar
Friendly, professional UK-based receptionists
Calls Answered Professionally
Your business name, your instructions
Seamless Integration
With your existing phone systems
Fast, Straightforward
Setup with minimal disruption
Calls Transferred
Directly or messages delivered instantly
Flexible Options
Including Pay-As-You-Go & monthly plans
Trusted Nationwide
With a consistent 4.9 Google Rating
Start your risk-free trial to see how our service works for you.
Many businesses underestimate how often calls go unanswered.
UK businesses miss around 25% of inbound calls on average.
(Source: Paperclip UK)
During busy periods, missed calls can rise to as much as 40%
(Source: BT Business)
Nearly 47% of SMEs admit they miss business calls on a daily basis
(Source: BT Business)
A virtual receptionist closes that gap, making sure every call is answered even when you’re busy, unavailable, or off-site.
Every business is different, so we offer flexible call answering options to match the way you work.
Our monthly virtual receptionist plans are ideal for businesses that want consistent, fully managed call handling as part of their day-to-day operations. You get dependable cover, tailored call handling, and the reassurance that every call is answered professionally.
For lighter use or short-term needs, we also offer Pay-As-You-Go options, giving you flexibility without long-term commitment.
Not sure which is right for you? We’ll talk it through and help you choose.
Who Our Virtual Receptionist Service Helps
Focus on running and growing your business while we handle incoming calls and enquiries.
When you’re on-site or on the move, we answer calls, take messages, and make sure new enquiries aren’t missed.
Professional call handling that reflects the importance of accuracy, confidentiality, and client care.
For clinics, private practices, and other service-based businesses, we manage bookings, changes, and cancellations smoothly.
Overflow call handling to maintain service levels during busy periods, events, or staff absences.
Our service is designed to fit around the way you already work. Read our 5 steps...
1. Calls Answered
Calls are answered in your business name, using your preferred greeting.
2. Instructions Followed
Receptionists follow your instructions for handling enquiries.
3. Calls & Messages
Messages are taken accurately, or calls can be transferred directly to you.
4. Instant Updates
You receive updates instantly by email or text.
5. Stay Informed
You stay in control, without being tied to the phone.
It’s simple, reliable, and feels like having your own receptionist without the hassle.
Setting up your Virtual Receptionist service is straightforward and risk-free.
• Quick setup with no technical headaches
• Time taken to understand your business
• No long-term contracts
Ready to get started?
We offer a 14-day free trial with no obligation, so you can see exactly how the service works before committing.
Support That Fits Around Your Business
Call Support For When You’re Out and About
Never miss an important call while you’re on the move. Our professional telephone answering service ensures every call is handled in your business name, whether you’re travelling, in meetings or on-site.
We provide reliable call answering, take messages and handle customer enquiries, so your business stays responsive wherever you are.
Overflow Cover For When Things Get Busy
During peak periods, missed calls can mean missed opportunities. Our overflow call answering service supports your team when demand is high, ensuring every customer call is answered promptly and professionally.
Acting as a seamless extension of your business, we help you manage increased call volumes while maintaining excellent customer service.
Holiday, Sickness & Absence Cover
Ensure continuity with our flexible telephone answering service, even when your team is unavailable. Whether it’s holidays, sickness, unexpected staff absence or maternity cover, we provide dependable call handling to keep your business running smoothly.
Your customers will always speak to a professional, with no disruption to your service.
Diary & Appointment Management
Simplify your schedule with our expert call handling and appointment management service. We answer calls, book appointments and update your diary in real time, helping you stay organised and efficient.
Our telephone answering service reduces admin time, prevents missed bookings and ensures every enquiry is handled professionally.
Get Started with Your Office & PA
Start Your Free Trial Today
Experience the difference of professional call answering with a friendly, UK-based team. Start your 14-day free trial today and see how Your Office & PA can help you stay connected, save time, and deliver a great customer experience.
Call: 0800 433 40 30
Request Your Free Information Pack: “Here’s How You Could Save Money and Win More Business”
