Telephone Answering & Support Services For IT Businesses

Put Us To The Test With A 14 Day FREE Trial

Our Telephone Answering & Support Services will offer all your callers a professional and efficient front-end service, so you can get on with your work, without worrying about missing calls.

Here’s how we can support you and your business:

• Capture Every Call: We’ll make sure you never miss a call and provide you with accurate contact details and information from every caller
• Qualify Calls: We can help filter your calls into new enquiries, support calls, accounts etc and immediately send the call or the message to the right person
• Integrate With In-House Systems: We can log support tickets or messages using your own online database
• Transfer/Prioritise Calls: We can transfer priority calls directly to you wherever you are. If you’re not free we’ll immediately send an email/SMS with full details
• Overflow Cover: You’re in control of how many calls we handle. We can act as an overflow for busy days or to cover staff absences
• Deal With Enquiries: We’ll get to know you and your business so we can answer questions and offer first-line support to your callers
• More Time, Less Interruptions: We’ll free you and your team from the distraction of the phone so you can get on with work without worrying about missed calls
• Help Control Costs: We’re cheaper than employees. You can use our service just when you need it. There’s no sick, holiday, pension payments to worry about
• Start With A 14 Day FREE Trial: Discover first hand how this service will benefit YOUR business. Trial for 14 days completely free of charge. No strings attached!

For more information here’s our blog post for IT Support Companies:

https://www.yourofficeandpa.co.uk/blog/posts/2024/july/why-it-support-companies-should-consider-offering-phone-support-as-part-of-their-service/