Price Plans

“Thank You For Requesting Our Price Information. I’m Delighted To Have This Opportunity To Thoroughly Explain Our Pricing Options To You…”

Gordon Finlay, Owner/ Manager

Thank you for requesting our price information. I’m delighted to have this opportunity to thoroughly explain our pricing options to you.

If you’re looking around and trying to find the best service that fits both your business needs as well as your budget, you’ve probably already discovered that getting the right balance can be difficult. Simply being able to understand and compare each company’s different price plans is like a minefield!

One thing you’ll quickly realise is that it’s almost impossible to be sure that you’re comparing like-for-like. Comparing “per message” or “per call” or “per minute” prices can be misleading as there can often be additional charges for services such as…

  • Sending each message to multiple email addresses
  • Use of out of hours voice mail
  • Making regular updates to your account

I hope that I’ve made our pricing options simple to understand, straight forward and completely transparent. There are no hidden charges and no contracts or tie-ins. Having said that, if you’ve never used a virtual telephone answering or reception service before, then the only way to gain a full understanding of the actual price for YOUR company, is to talk to me about your requirements and then set up a FREE, no obligation trial to see how this service will work with your business.

Following completion of your 14 day, genuinely FREE, no obligation trial, you simply choose the option that best suits your business requirements and budget at the time (there’s no guess work here). You can switch plan on a month-on-month basis if required, to ensure that you’re always on the option that suits your business needs at the right time.

**Flexible Pay-As-You-Go Or Monthly Payment Plans, With No Contracts, No Up-Front Payments And A 14 Day FREE Trial*

The option which most suits your business requirements will depend on a number of factors, such as the volume of calls we answer for you and the way you would like these calls handled. I think you’ll be surprised at how much you could save when compared with the alternative of employing your own receptionist (or the hassle of dealing with all the calls yourself).

 

Premium Telephone Answering & Reception Service Plans

No-Frills 

Pay-As-You-Go Options 

(from 99p a call)

Plan Name

Just Answer

Your PA

Your Essential PA

Your Complete PA

Your Total Switchboard*

PAYG

Minimum monthly price

£49.50

£87.50

£149

£255

£450

£20 – monthly subscription fee

Agreement Type/Notice period

30 Day rolling agreement

No Contract/Agreement required. 

Pre-pay account

Calls Included

25

50

100

200

400

5

Additional Calls

£1.80

£1.40

£1.20

£1.10

£1.00

£0.99

Filtering of cold/unwanted calls

FREE (up to 5% of call volume)

Simply let us know of any cold callers and we’ll filter them out free of charge

FREE (up to 5% of call volume)

Outbound calls 

Included with the account

Charges are the same as answering an inbound call

N/A

Email Notifications

Messages can be sent to additional email addresses for no extra charge

Multiple with no charge

SMS Notifications

£0.05

£0.10

No. Of call types (scripts)

10

2

Your company information 

Detailed information can be stored for PA’s to refer to, including website link, price & product information, online enquiry forms

Basic company info

Details taken from caller

Detailed messages including full contact info

Name, Company, email, Tel, address

Name, Tel, Company, Address, Message – only

Additional questions/Info

e.g DOB, order numbers, qualifying questions etc

£0.10 per additional question

N/A

Call Patching option

£15 a month. Includes unlimited talk time to UK standard landline and mobile numbers

N/A

Diary/Orders/Admin etc

Available on per minute options only (see table below)

 

N/A

Out Of Hours voicemail

FREE – personalised with own greeting

FREE

Voice mail to email

£5 a month

£5 a month

*Bespoke packages available for larger call volumes – get in touch to find out more

 

Per Minute Charges for account with Diary Management/Order Processing/ Online Payments

Monthly Price

£100

£460

£900

Minutes inc

0

500

1000

Additional minutes

95p

91p

89p

 

Now you’ve seen the prices, why don’t you read on and I’ll give you a little more “meat on the bones” to help you further understand how the service works…

Premium Telephone Answering & Reception Service Plans From Only £12 A Week

Our premium plans include our full suite of reception services. Your calls will be answered in your company name by a receptionist who has a great understanding of your business. They can answer questions, pass on messages, return calls on your behalf, complete online forms, and capture as much details as you wish on the calls- this goes beyond basic message taking.

In fact, my customers tell me that this is the closest you’ll ever get to having your own receptionist sat in your office, without actually employing one themselves!

There are 4 premium options for you to choose from. All plans are priced according to the number of calls you use during a calendar month and you’ll be invoiced on a monthly basis.

All Premium Telephone Answering & Reception plans include as standard…

  • 14 Day FREE trial of our services
  • Calls answered Monday – Friday from 08.30-17.30 or Monday – Friday 08.30-20.00 and Saturday 09.00 – 14.00 (the choice is yours)
  • No set up fees or tie-ins, just a simple month-by-month agreement
  • A dedicated Receptionist/PA assigned to your account who’ll work with you to ensure that the service you receive meets your business requirements
  • Unlimited call type options meaning that each message can be sent to the correct person or department
  • Option for your receptionist to pass on messages, return calls and answer callers questions
  • FREE out of hours personalised voice mail with full 24 hour access so you can review/ collect any messages (your receptionist will check daily at 07.30 and send you any messages that haven’t been listened to)
  • Option to add voicemail to email- receive out of hours voicemails without delay
  • No extra charges for sending messages to multiple email addresses
  • Option to SMS included with each message (if required)
  • FREE filtering of cold calls and wrong numbers (up to 5% of call volume)
  • FREE access to our online management system. Here you can review your account, retrieve messages (every message is also logged on to our online system), send your receptionists updates, manage your online diary (if set up), and request tasks to be completed
  • No charges for making updates to your account (in fact you can manage most of this online yourself – or we can make changes for you)
  • You can update your receptionist as required with messages, your whereabouts etc so we can manage your callers expectations

In addition to our Telephone Answering & PA plans, we also have a basic message taking option that maybe suitable for businesses with very low call volume and simple requirements for call handling.

Pay- As-You-Go – Our Basic, No Frills, Message Taking Only Option

If your requirements are for a simple, message taking only service, then our Pay-As-You-Go (PAYG) options may be more suited to your needs.

This option concentrates on accurate, straight forward message taking and is a great option for start up businesses or companies that require only a basic level of cover, perhaps on an ad-hoc basis.

As with the premium options, all calls will be answered by a professional and friendly receptionist, in your company name, giving a great first impression of your business. The main difference between PAYG and the premium plans is the information that we’ll take from a caller and the services that are available to you are more limited. For example, making return calls, passing on messages, advising of prices etc, would not be an option for this service.

Pay-As-you-Go – Basic: Available from as little as £20 a month

  • Pre-pay account. Your account must be in credit for your messages to be sent
  • Top up your account easily online, over the phone or by an autocard repeat payment system (this way you won’t forget!)
  • Subscription charge of £20 a month which includes your first 5 calls (this is your minimum spend)
  • Calls are then £0.99 each and deducted from your account balance as the messages are sent
  • Message information is limited to name, number, company name and address only, with a brief message (no further information will be taken)
  • 2 script/ call options available
  • FREE Extended Hours cover (if required) which means your calls will be handled until 20.00 every weekday and  09.00-14.00 on Saturday
  • Option to add SMS notification for messages
  • No lengthy tie-ins or contracts
  • Free filtering of cold calls (up to 5% of your incoming call volume)

Getting Started…

To truly gain an accurate understanding of how much our service will benefit your business and which options are most suitable for your requirements, then I would urge you to give me a call on 0800 433 4030 to discuss setting up your 14 day FREE trial.

Yes Please! I’m interested in finding out more about your free trial

Our trial is genuinely 100% FREE. It’s simple to set up and there are no catches or contracts to sign.

I hope to hear from you soon,

Kind regards,

GAF Sig

Gordon Finlay,
Your Office & PA
0800 433 40 30
01928 508800

P.S. You can start your free trial by click the link below

FREE Trial Info Here

To truly gain an accurate understanding of how much our service will benefit your business and what the cost will be, then I would urge you to give me a call on 0800 433 4030 or click the link below, to discuss setting up your 14 day FREE trial.

Yes Please! I’m interested in finding out more about your free trial

Our trial is genuinely 100% FREE. It’s simple to set up and there are no catches or contracts to sign.

And Here’s Some Proof…

“I know I won’t miss out on valuable enquiries”
Shakeel Akram, Abbey Estate Agents, Essex

“We trust them implicitly and they have become an important part of our business”
Helen Wood, Simply Team, London

“I now have more time for myself and to spend on business development”
Jeffrey Avery, Avery Associates, Surrey

“Long gone are the days of steering with my knees whilst trying to take down a customers address” 
John Reed, Langshott Landscapes, Horley

“A FANTASTIC Service, suits my small business perfectly”
Kevin Anderton, KK Catering, Stockport

Start Your Free Trial Now!

Getting started on our FREE 14 day, no obligation trial couldn’t be easier.

Simply click the button below to fill in your contact details and one of our PA’s will call you back to talk you through setting up your account. Alternatively you can call us now on 08000 433 40 30

FREE TRIAL

Request INFO PACK