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Customer Testimonials
Here are just a few examples of comments from our customers...
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“An Extra Pair Of Hands Without The Cost Of An Extra Employee…”
“I Know That Any Caller Will Receive Personal Attention”"Prior to discovering Your Office & PA I was always worried about leaving the office and relying on my answer phone. I was conscious that a number of potential clients could be lost as people hate leaving messages on a machine.
Now with the services of Your Office and PA if I am out of the office I know that any caller will receive personal attention and they are unaware that the call is not being answered in my office. The messages I receive are comprehensive and contain all the information I require.
I have no hesitation in recommending this service"
David Spencer, Managing Director
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"A Fantastic Service... Suits My Small Business Perfectly"“A fantastic service which gives me the confidence to run my day to day business without the interruptions of calls anytime of the day, when I’m available I can call my customers back.
A fast, professional and cost effective solution that suits my small business perfectly!”
Kevin Anderton, KK Catering, Stockport
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"They Have Exceeded Our Expectations"“The team at Your Office & PA are fantastic! We decided to trial the service as we were finding it increasingly difficult to answer the phone and were aware that we were missing custom because of this. We discussed the option of employing a receptionist but found that the cost of employing one was too high for our newly opened clinic. We discovered Your Office & PA on the internet and decided to give them a try. We have never looked back. The team at YOPA are now an invaluable part of our business and we have seen our business grow at a much faster rate since using them. Having YOPA answer all our calls and manage our diary has freed us up to further develop the service we offer.
As we have grown we have asked YOPA to take on more of our clerical tasks and they have gladly and efficiently taken this on. We no longer need to worry about missing calls, and ultimately new business, as we know YOPA has it all under control. We even have an e-mail address where new referrals are sent directly to our dedicated PA to arrange appointments.
We have been so impressed with YOPA, they have exceeded our expectations and we look forward to a long working relationship with them. It is no surprise then that we would highly recommend them to any business (as long as our team of PA’s aren’t taken off us!!)
Paul Davey and Rachel Trenner, Coast Physiotherapy, Swansea
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"My PA Outlines My Calls Very Well""A very professional service. The database management system informing me of the calls is very good and my PA outlines my calls very well. This is my first involvement with Your Office & PA and I have been very pleased with the service" Philip Hodson, Gift Chest |
"..A Warm Impression Of Our Company""I'd like to take this opportunity to say that Your Office & PA, as a service, has given us a lot more freedom to develop our business and gives us more opportunity to go out and meet existing and prospectve clients, without having to employ another member of staff, or divert our calls to our mobiles, or worse still, miss an important call. We have a good rapport with the staff and they in turn offer a warm impression of our company. I have already recommended their service to a handful of companies and will continue to do so" Climatize UK, York |
“Fantastic Service - Professional & Efficient”
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"Extremely Efficient, Professional And Friendly""Thank you for your help this year with my call handling. You have been extremely efficient, professional and friendly. You have helped me project the same image to my clients. Your service is a valuable addition to my business and I look forward to continuing the relationship in the years ahead. Thanks again" Michael Jillions, MillHouse, Suffolk |
"The Messages They Take Are Really Clear""I would like to say that I'm very impressed with the service. The PA's are always very cheerful and professional when you ring and the messages they take down are clear - so far no malfunctions with ring back numbers. Also their website is very user friendly" Polly Jones, Prime Supplies, Bristol "I'm in total agreement with Polly's comments. Plus I'd like to add that the invoicing is very straight forward" Jane Daniels, Prime Supplies, Bristol |
"Very Efficient""Efficient. Knowledgeable. Good, easy to use website. Friendly and professional" Kathy Warrington, Refresh Marketing, Macclesfield |
"Have Saved Me Hours Upon Hours...And Reduced My Overheads""I'd like to say a big thank you to Your Office & PA for helping me with my new specialist dental centre. Everyone knows that time is the most precious commodity, and Your Office & PA have saved me hours upon hours. With their helpful and professional staff I'm able to continue treating patients at my existing practice; secure in the knowledge that any patients enquiring about treatment at the new centre will not be greeted with an answer phone (and therefore probably hang up). Within minutes of the call my PA has emailed me the patients details so I can contact them and arrange an appointment. This has also helped me reduce my overheads as I haven't had to employ a receptionist. They have been so helpful and professinal I only wish they would expand their services to include dentistry!" Ian Hutchinson, The Smile Lounge, Chepstow |
"Makes My Life Easier""Very good service, it makes my life so much easier. I now have time to do more productive things" Simon Sturman, Birkdale Europe, Scunthorpe |
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