Look No Further For A Cost Effective And Affordable Service - We Have Options To Suit All Requirements And Budgets...
Our pricing options are simple, straight forward and completely transparent. There are no hidden charges and no contracts or tie-ins.
We provide our customers with professional telephone answering and PA support. Our team are all thoroughly trained. We only recruit staff that we believe our customers would be happy to hire themselves - after all they'll be representing your company.
The beauty of a virtual PA and telephone answering service, is YOU don't have to hire them. You don't have to provide a pleasant office environment, computer equipment or holiday cover. You simply use the service as much or as little as you need to support your business. Our service will free you up to get on with running your company.
Now I'll be honest, if you're surfing the net looking for the cheapest option available to answer your phone and send you a message, then we're not it! But neither are we the most expensive. In fact we believe, that for service and value for money, we'd be hard to beat.
But you don't have to just take our word for it...
You can trial our services completely FREE for 14 days. Following your 14 day trial I'll then be able to accurately recommend the best, most cost effective package for your business...
Included As Part Of All Packages:
- Call handling 8.30 – 17.30 Monday to Friday
- Calls answered within 15 seconds
- One dedicated DDI (Direct Dial Inward) for your calls to be diverted to
- All calls answered with your personal greeting
- Messages sent to you immediately by email and logged on our secure interactive customer website
- FREE Personalised voice mail for out of hours calls
- Key company details kept on file to answer basic customer queries (without you having
to return the call). Address, opening hours, fax number etc
- No charge for sales/nuisance calls
| Pay-As-You-Go | Monthly 50 | Monthly 100 | Monthly 200 | |
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FREE Trial |
14 DAYS FREE |
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Dedicated PA allocated to your account |
Not included |
A Dedicated PA Is Included With All Monthly Packages |
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Set Up Fees |
£20 set up & £30 initial Top-Up |
FREE |
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Credits Included |
NIL |
50 |
100 |
200 |
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Monthly Costs |
£15* |
£64 |
£114 |
£187 |
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Additional Costs |
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Credits used above allowance (per credit) |
£1.25 |
£1.10 |
£0.99 |
£0.85 |
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SMS Notification (per text) |
£0.20 |
FREE 1 free SMS per message. Additional SMS charged at 10p |
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Call Patching |
Not Available |
FREE to landlines BT Standard rate for mobiles |
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Allocation of 0844 (local rate) number inc FAX to email |
Set Up Fee £30. No ongoing or monthly charges |
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Allocation of additional 0844 number |
Set Up Fee £20. No ongoing or monthly charges |
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Allocation of 0800 of local number |
Not Available |
Set Up Fee £30. Then 6p per minute for inbound calls |
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Additional DDI line |
Not Available |
FREE on monthly packages |
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Online Diary |
£10 per month |
FREE |
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Notes on call handling:
- Credit = 1 call handled with message sent by email and logged onto website, or, 1 outbound call made on your behalf, Or 1 call patched (transferred) out**
- Prices all ex-VAT
* Pay-As-You-Go accounts must have a minimum of 12 call transactions per month (£15 + VAT) to keep the account active. If there has been less than this, then the difference will be deducted.
** Call patching to mobiles - charges include the 1st minute, additional minutes charged at BT standard rate and invoiced monthly in arrears
Mailing Charges:
| Charges for use of mailing address: |
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| Handling charges per mail item forwarded to you by post | 10p + post charge |
| Handling charges for mail scanned and emailed* | 35p per page |
| Self Collection of mail (email notification of post) | 10p handling charge per item |
| Deposit required | A £25 (inc VAT) deposit is required for each account to cover handling and postage costs |
* Scanned mail will be stored for 1 month and then destroyed. Before this time you can request original copies to be forwarded to you by post. All prices exclude VAT unless other wise stated.
